Privacy Policy
This Privacy Policy explains how Dollslove (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website, place an order, or interact with our services. By using our website, you acknowledge and agree to the practices described in this Policy.
1. Information We Collect
Information You Provide
When you place an order, create an account, contact customer service, or otherwise interact with us, we may collect personal details such as:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Order and transaction details
This information is collected solely for legitimate business purposes, including order processing, delivery, customer support, and legal compliance.
Information Collected Automatically
When you browse our website, certain technical data is collected automatically, including:
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IP address
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Browser type and version
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Device and operating system information
This data helps us maintain website functionality, enhance security, and improve user experience.
2. How We Use Your Information
We use personal information only to the extent reasonably necessary to:
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Process and fulfill orders
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Communicate regarding purchases, deliveries, or support inquiries
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Verify transactions and prevent fraud
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Comply with legal and regulatory obligations
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Improve website performance and customer experience
With your explicit consent, we may also send promotional emails or updates about our products. You may opt out at any time.
3. Consent and Your Choices
By voluntarily providing personal information to complete a transaction or request a service, you consent to its use for that specific purpose.
If your information is requested for secondary purposes (such as marketing), we will either request explicit permission or provide a clear opt-out option.
You may withdraw your consent at any time by contacting us using the details provided at the end of this Policy. Withdrawal of consent does not affect processing already lawfully carried out.
4. Disclosure of Information
We may disclose personal information only in the following circumstances:
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When required by law, court order, or regulatory authority
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To enforce our Terms of Service or protect our legal rights
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To prevent fraud, security breaches, or harm to users
We do not sell or rent personal data to third parties.
5. E-Commerce Platform & Payment Processing
Our online store operates on Shopify’s e-commerce platform. Customer data is stored securely through Shopify’s infrastructure, which is protected by industry-standard safeguards.
Payment Information
Payment transactions are handled by secure payment gateways compliant with the Payment Card Industry Data Security Standard (PCI-DSS). Dollslove does not store full credit card details. Transaction data is retained only for as long as necessary to complete and verify purchases.
For more information, you may review Shopify’s own privacy and security documentation.
6. Third-Party Services
We may work with third-party service providers (such as payment processors, analytics tools, or logistics partners) who receive only the data necessary to perform their specific functions.
These providers are governed by their own privacy policies and may operate in jurisdictions different from yours. When you proceed with a transaction, you acknowledge that your data may be processed under the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
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Maintain session continuity
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Remember preferences such as currency selection
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Analyze website traffic and performance
You may disable cookies through your browser settings; however, some website features may not function properly as a result.
Cookies used do not grant us access to your device or personal files beyond what is necessary for site operation.
8. Data Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
Sensitive information transmitted online is encrypted using secure technologies. While no system can guarantee absolute security, we follow industry best practices to minimize risk.
9. Age Restrictions
Our website and services are intended for adults only. By using the site, you confirm that you meet the legal age requirement in your place of residence or that you are using the site under lawful parental or guardian supervision where permitted.
10. Text and Electronic Communications
If you opt in to receive SMS or electronic notifications, you consent to receive recurring messages related to our products or services. Message frequency may vary, and standard messaging rates may apply.
You may opt out at any time by following the unsubscribe instructions included in the message. Consent to receive messages is not a condition of purchase.
11. Changes to This Policy
We reserve the right to revise this Privacy Policy at any time. Updates take effect immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised Policy.
If Dollslove undergoes a business transfer, merger, or acquisition, customer information may be transferred as part of that transaction, subject to applicable law.
12. Your Rights and Contact Information
You may request to:
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Access or correct your personal data
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Request deletion where legally permissible
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Ask questions or raise concerns about data handling
